Voice AI can slip up by mishearing or misinterpreting info, leading to wrong...

https://www.stealth-bookmark.win/voice-ai-sometimes-gives-wrong-answers-because-it-misunderstands-calls-or

Voice AI can slip up by mishearing or misinterpreting info, leading to wrong answers. Catching errors before they reach customers is key. One practical step: use readback for order IDs to confirm accuracy