library access problem

https://theezproxysetupissuemarket.alderbrief.com/posts/resolving-your-ezproxy-setup-issue-a-practical-guide-for-library-users

I tried to log into the library's online database to find a journal article for my research, but the system kept saying my account was inactive. I've been a member for years, but apparently my password expired and the link to reset it was broken. When I called the help desk, they said there were issues with the authentication server and I'd have to wait until tomorrow. It's frustrating because I need the source for a paper due this weekend.